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Grand Seiko Boutique Online Experience
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Grand Seiko Official Online Store
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We offer an extensive lineup of Grand Seiko watches including limited-editions and new creations. Purchases are delivered free of charge nationwide. They can also be picked up at the Grand Seiko Boutique Ginza or Osaka Shinsaibashi. We also provide a variety of services.
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Wrapping
Purchases are delivered with original Grand Seiko Boutique gift wrapping. Products are wrapped with navy-blue wrapping paper and a silver ribbon or white wrapping paper and a red ribbon. Please use this service for gifts. We will also provide special packaging, such as wrapping paper with a noshi decoration printed on it upon request.
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After-sales Service
When purchasing a watch from Grand Seiko Boutique Online, we offer a standard discount of 25,000 yen for the Complete Service charge (excluding tax) in addition to a warranty period of five years. *For details, please refer to the Maintenance Support Card included with the product. Requests for manufacturer repairs and battery changes are also accepted online. We will prepare an estimate for you before making request, so please feel free to use this service.
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Exclusive Models for Grand Seiko Boutiques
Exclusive models for Grand Seiko Boutiques only available at limited boutiques and limited edition can also be purchased from Grand Seiko Boutique Online. Some models are also available for sale online in advance.
See Models
New products can be pre-ordered and purchased with a credit card or bank transfer (Pay-easy) before their release dates.
*Product shipment and delivery will be on or after the start date for over-the-counter sales.
*Some models are only provided in limited quantities.
See Models
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Various Announcements
Members of this site receive the latest information and various other announcements from Grand Seiko.
GS9 Club is a membership owners’ club for customers who have purchased Grand Seiko products at Grand Seiko Boutiques, Grand Seiko Salons, or Grand Seiko Master Shops. We offer several events, gifts and benefits for qualified members. Membership application guidance for GS9 Club is enclosed in the packages delivered to customers who have purchased products online. (No fees, such as admission or annual fees, are required.)
GS9 Club
Would you like to consult our expert staff about Grand Seiko?
Please ask us any questions you have about products and after-sales services. Our expert staff will respond to your questions and can assist with helping you choose the perfect Grand Seiko watch for you. Please choose the method most convenient for you: online concierge, which enables you to see products on your screen, email, or phone.
Reservation for our online concierge
Inquiry by phone
*Call charges are borne by the customer.
Inquiry by email
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